Shipping is always free on orders over $135 (before taxes and shipping, after discounts). Orders under $135 will be charged $12 flat shipping.
Orders typically ship within 48 hours of receiving payment. Holiday seasons and deep discount specials may delay shipping. PLEASE NOTE! We always attempt to ship within 48 hours but if something you have ordered has run out (it happens - dogs just LOVE our stuff!) then it may take up to 7 days to get your order out. Have no fear, we will get it to you as soon as we can!
Parcels are shipped using Loomis (Canadian customers). EMT payments will not have a tracking number issued to you, however there will be a tracking number for your order. Due to volume of orders, we do not notify EMT orders of tracking numbers unless you request it. Please do not request your tracking # unless an unreasonable amount of time has passed since you paid for your order.
Shipping times will vary depending on your location.
